A Leverhaus service line

"I'm the only one who knows how half of this actually works."

"Every initiative that doesn't belong to one department ends up on my desk."

"I don't have time to think strategically because I'm buried in operations."

"We keep saying we'll build a process for this and then never do."
Sound familiar? That's the gap Leverhaus Fractional CoS fills.
Small business owners
whose operations have outgrown what they can run solo — but who aren't ready for a full-time operations hire.
Nonprofit Executive Directors
juggling programs, board relations, staff, and funders with no one dedicated to keeping it all connected.
Growing startups
where the founder has become the bottleneck — too many priorities, no one owning execution between decisions.
(attorneys, consultants, single-owner practices) with real clients and real stakeholders, even without a traditional "team"
What matters isn't headcount — it's whether there's real operational complexity to manage. A pre-revenue, idea-stage founder with nothing running yet is usually too early. A solo practitioner with an active caseload and multiple stakeholders is exactly the kind of complexity this is built for.
Served as the de facto staff for 5 employee resource groups that had none — owning the annual calendar of events and panels, developing campaigns, and facilitating approvals with ERG leaders and executive sponsors so initiatives kept moving instead of stalling.
Led an office relocation covering up to 200 employees at a single location — running a cost/benefit analysis that saved the company a little over $150K, and executing under COVID-era constraints (remote coordination, staggered scheduling, safety protocols, QR-based entry) — followed by transition playbooks that outlasted the move itself.
Managed the senior leadership promotion cycle for a 20-person cohort spanning multiple business groups — aligning input across stakeholders and successfully advancing 19 to promotion.
Worked directly with company presidents and executive leadership across multiple engagements throughout a 20+ year career — including full board of directors support, proxy, and governance matters early on.
Fractional, not full-time — scoped to your actual need, not a fixed headcount replacement.
Retainer-based, typically a defined set of hours or priorities per month rather than an hourly meter
Starts with a defined initial scope — a specific initiative, a specific gap — proves value fast, then can expand
Engagements typically start at $5,000/month, scoped to your organization’s actual needs on a discovery call.
Already know what you need? Skip straight to a discovery call — many engagements start immediately, without a formal audit.
Stop being the only one who knows how it all works.
Let's talk about what's actually eating your time — and whether a fractional CoS is the right fix. The discovery call is free, and there's no pressure either way.
FAQs
Still have questions about your bottleneck? Reach out and we'll walk you through it.
Why Leverhaus
Merry Jones
Principal
I spent 20+ years inside Fortune 500 companies, a national bank, consulting firms, healthcare organizations, and nonprofits, solving the operational problems that quietly slow good teams down. I turn messy, manual processes into systems that run themselves.
Most fractional CoS providers specialize in one lane — startup operations, or nonprofit strategy, or executive support. Leverhaus's range spans all of these, because the underlying skill is the same in every case: taking ambiguous, cross-functional work and making someone accountable for it end-to-end. That's why the same person can credibly serve a restaurant owner, a nonprofit ED, a solo attorney, and a startup founder without it being a stretch in any direction.
