Intake session
A working conversation about how the stuck work actually runs today, not how the org chart says it works.
Watch the work
We look at the systems, ownership, and decisions around that one workflow against real use, not assumptions. Two short working sessions with the people who touch it. We count the waits, the re-keys, and the handoffs.
Ranked by hours and effort
Every fix we find is ranked by hours saved against effort required, so you know what to fix first, not just what's broken.
Written report + walkthrough call
A short report that's yours to keep. It recommends one of three things: do it yourselves, bring in Leverhaus, or leave it. We'll tell you honestly which makes sense, then walk through it together before you decide anything.
Every audit covers one workflow at one location or program. These are the patterns that most often turn out to be the stuck spot.
Founder-led businesses. An approval queue that runs through the owner, and a tracker only the owner trusts.
Professional firms. Intake that stalls in one inbox, and invoices assembled by hand.
Nonprofits. Program data typed into finance a second time, and board materials rebuilt by hand before every meeting.
Trades and clinics. Scheduling, no-shows, and follow-up that never leaves the owner’s phone.
If the funder calendar is what’s slipping (reports, renewals, asks), that’s a Foundation Sprint, not an audit.
What a finding looks like
Approvals wait in one inbox. On a Tuesday, eleven finished proposals sat in the owner’s email. The oldest was six days old. Hours a month: 5, estimate. Cost of the delay: proposals reaching clients a week late. Effort: small. First step: the account lead sends proposals under an agreed amount without owner sign-off, starting Friday.
$2,000 · One location or program · Delivered in two weeks
Paid in full before work starts. A second location or program is a separate audit, scoped on the call. Sign on for any Leverhaus engagement of $2,000 or more within 30 days of your walkthrough, and the full audit fee comes off your first invoice. No obligation either way.
Why Leverhaus
Principal